On Premise and Cloud Call Center Solution

Make it simple for your contact center agents and supervisors to deliver an exceptional customer experience with reliable cloud contact center solutions designed for African businesses. Our platform helps organizations manage customer interactions across voice, WhatsApp, SMS, and live chat from a single unified system.

With advanced features such as intelligent call routing, real-time analytics, call recording, and CRM integration, your agents can resolve customer issues faster while supervisors gain full visibility into contact center performance. This allows businesses to improve service quality, reduce wait times, and enhance overall customer satisfaction.

Real-time Performance Tracking

Discover up-to-the-minute call center metrics and key performance indicators (KPIs) from the central call center Wallboard.

Better Customer Service

Automatic call distribution with skill-based routing, priority queue, and more.
Set flexible queue strategies (Rrmemery, liner, etc.)
Provide automatic call back option during busy times.
Monitor active call traffic anytime at a glance.

Omnichannel Messaging

Provide customers more ways to get in touch with live chat and integration with WhatsApp, Facebook, and SMS. Access and repond to messages from multiple channels in one place.

Yeastar- Trusted by over 650,000 business users worldwide

Trusted Clients

PBX Installed

Product experts

Success Rate

99. %

Ready to enjoy the service? Drive tangible value for your clients!

What Our Clients Say

The Veastar team did a flawless Yeastar P-Series installation for our call center. The migration from our old PBX was seamless, and their post-installation support has been excellent. We now handle more customer calls with better clarity and zero downtime.

Annie Franklin

IT Manager

We appreciate the professionalism of the Veastar engineers during our Yeastar setup. They guided us through every step, from configuration to training. Their support team is always responsive and knowledgeable whenever we need assistance.

Brian Jackson

Customer Experience Manager

Thanks to Veastar’s Yeastar deployment, our hotel communication system is now fully unified. Guests reach the right departments quickly, and internal coordination has improved dramatically. Their after-sales support has been top-notch.

Tracy Stewart

General Manager